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Help and support How do I report a lost or stolen card?. credit or cash card or your card has been blocked. Opening hours: 24 hours a day, 7 days a week, 365 days a year. If you want to query or dispute an unrecognised card transaction, call 0345 08 08 509. Opening hours: 8am to 8pm, 7 days a week, 365 days a year. Account security and fraud. Account security and fraud. Call 0345 08 08 500.
One time I lost my 7-day Express Bus unlimited card and I called up a hotline and was able to get a debit refund for each day I hadn't used the card. You would have had to pay for the Metrocard with a debit or credit card though, if you paid cash you're out of luck. Here's the info copied from the MTA's website.
Smart cards: Beijing, Hong Kong (Octopus Card), Guangzhou, Shenzhen, and other cities have payment cards you can buy for low prices in the subway stations from the ticket windows or machines. No ID number or name is required. Each city has different rules about discounts and where the cards are used. The card itself is refundable. Often the cards can also be used on local city buses.
If your claim is successful, the MTA will refund the fare you paid to buy the card, proportionate to the amount of time you had left on the card. “If your MetroCard was lost or stolen and you want to file a claim after-hours or on the weekend, the website is the best way to speed up the process,” said Paul J. Fleuranges, MTA Senior Director of Corporate and Internal Communications, who.
Buy Swift Card Season Tickets online here. Swift Card e-Daysavers. Flexible useage; Can load 5, 10 or 15 at a time for use when needed; Handy if you don't carry cash; Cheaper way to buy some of our daysavers; Buy Swift Card e-Daysavers online here. Swift Pay As You Go. Flexible way to buy tickets on bus; Cheaper than buying tickets on bus with cash.
If the card is lost, people will have an option of calling the RTA immediately and having the card blocked by providing the Nol ID number and have the cash refunded or transferred to another card.
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